-Privacy Policy-

Last updated: July 2026

The Three Horseshoes, Elsted

Who we are

The Three Horseshoes is a traditional pub and restaurant located in Elsted, Midhurst, West Sussex, GU29 0JY. It is operated by Hidden Light Hospitality Ltd, registered in England and Wales (Company No: 16666406). Registered Office: Church Cottage, Woodmansgreen, Linch, West Sussex GU30 7NF.

If you have any questions about this policy, please contact us at info@thethreehorseshoeselsted.co.uk or by calling 01730 825 746.

What information we collect

We collect personal information when you:

Use the contact form on our website — we collect your name, email address, and any details you include in your message.

Make a table reservation via our booking system — we collect your name, email address, phone number, and booking details including date, time, and party size.

Why we collect your information

We use your information to:

Respond to your enquiries and messages. Process and manage your table reservation. Send you confirmation and reminder communications relating to your booking.

We do not use your information for marketing purposes unless you have specifically requested this.

The legal basis for processing your data

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries you have chosen to send us and to fulfil bookings you have requested.

How long we keep your data

Enquiry data submitted via the contact form is retained for up to 12 months. Booking data is retained for up to 24 months for operational and legal purposes.

Who we share your data with

We do not sell or rent your personal data to third parties. Your data may be processed by the following third-party services which we use to operate our website and booking system:

Our website is hosted on SiteGround, which processes data on servers within the European Economic Area. Table reservations are managed via Dojo, a third-party booking platform. Their privacy policy is available on the Dojo website.

Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data. Object to processing of your data. Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

To exercise any of these rights, please contact us at info@thethreehorseshoeselsted.co.uk.

Cookies

Our website uses essential cookies to function correctly. No tracking or advertising cookies are used. By using our website you consent to essential cookies being placed on your device.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.